Karyarath

Privacy Policy

This policy explains how Karyarath collects, uses, stores, and protects data when you use our website, mobile app, and customer support services.

Information We Collect

We may collect account details such as your name, phone number, email address, address, login credentials, complaint history, plan details, uploaded images, billing information, and customer support messages.

How We Use Information

We use this information to create and manage customer accounts, verify logins through password or OTP, support field-service workflows, manage complaints and plans, send operational notifications, and improve the reliability and security of our products and services.

Data Sharing

We do not sell personal data. Information may be shared with service providers and infrastructure partners only when necessary to operate the app, deliver OTP, process support requests, or maintain the platform securely.

Retention and Deletion

We retain data only for business, legal, security, and service continuity purposes. If you request account deletion, we will review the request, delete or anonymize data that is no longer required, and retain only records that must be preserved for compliance, fraud prevention, or dispute handling.

Your Choices

You can update your profile information from the app where available. You can also contact us to request account deletion, correction of personal data, or privacy-related support.

Contact

Privacy queries can be submitted through the support page on this website. If direct contact details are not listed yet, our team will publish them there as soon as they are available.

Last updated: 17 May 2026